Last Updated: May 17, 2026
1. Information We Collect
At Riyadh Cooling Hub للتبريد والتكييف (riyadhcoolinghub.com), we only collect basic details necessary to complete and verify your HVAC and air conditioning service requests. This includes:
- Personal Name and Contact numbers (Mobile/WhatsApp) provided during scheduler booking or enquiry form submission.
- Riyadh location or neighborhood district (Tuwaiq, Al Olaya, etc.) to coordinate dispatcher technician routes.
- Specific details regarding your AC units or heating systems.
2. How We Use Your Information
Your details are processed strictly for local operations. We use this information to:
- Dispatch our HVAC technicians to your accurate location.
- Coordinate appointments, send updates, and request review feedback.
- Prepare and share instant digital invoice details directly via WhatsApp.
- Optimize local service indexation and regional customer support levels.
3. Data Safeguarding & Privacy Standards
We respect client confidentiality. We do not sell, rent, or lease your private contact info to any third-party marketing brokers. Your data is only shared with active operational personnel (dispatch supervisors and technicians) directly assigned to complete your cooling repair orders.
4. E-Commerce & Ministry Compliance
Riyadh Cooling Hub operates in strict accordance with Saudi Arabia e-commerce guidelines and digital transaction values, ensuring secure local service communications and data handling protocols.
5. Contacting Our Operations Desk
If you have any questions regarding this Privacy Statement or would like us to modify or purge your customer booking log, please call our primary operations desk directly at 0509774326 or write to us at our address: RKQB4006، 4006 أبي حامد الغرناطي، 6787، حي طويق, Riyadh 14929, Saudi Arabia.